Bank Direct Debit Training

Bank Direct Debit Training & A Service Users

If your organisation is a Bank or Building Society that operates Direct Debit systems then we have Bank Direct Debit training courses appropriate for you. Whether you act as a sponsor for other organisations to use the Direct Debit scheme or act as a Service User in your own right, our Direct Debit training will help you operate an efficient and compliant system and provide your staff with the knowledge and skills they need to answer any queries.

Box Image About Bank Direct Debit Training

About Bank Direct Debit Training

This course is a one day course delivered onsite at your offices on a day and at times that suit you.  We provide all course materials and certificates of attendance and are always available after the training course for any follow up queries that arise.  The course covers:

  • Direct Debit Set up
  • Collection process and cycles
  • ADDACS and ARUDD reports
  • AUDDIS and AUDDIS rules
  • Paperless Direct Debit
  • Indemnity claims and counter claims
  • Use of A Services

Advantages of Bank Direct Debit Training

We help ensure that your employees understand the Bacs Direct Debit scheme and we give background to the overall process. You may be looking at your own responsibilities and how to handle indemnities or how to correctly sponsor and best advise your customers about the scheme. Whatever your requirements are, we can help you to provide a professional service and keep errors at bay.

  • Organised onsite at a date to suit your team
  • Give your staff confidence
  • Tailored to your organisations systems and needs
  • Highly interactive, discussion based learning
  • Ensure consistent, quality customer service
  • Full supporting documentation provided
  • Expert trainer
  • Follow-up support from industry experts

Insightful and practical Direct Debit training for Bank staff

Ensure your team are knowledgable, confident and compliant with the Direct Debit rules