Online Direct Debit Solutions
Online Direct Debit
Allow your customers to sign up to pay you by Direct Debit when they want and how they want with a clear and simple online Direct Debit solution.
Customers visit your website or you can send out a link by email. Sign-up is available 24 hours a day via desktop, mobile or other devices. Customers complete a simple Direct Debit authority online. They chose their payment date, a Direct Debit plan is created and payments are automatically collected.
Online Sign-Up
These online Direct Debit sign-up screens are fully bespoke and can seamlessly integrate into your existing website.
- Customised: Use your brand colours and logo’s
- Tailored: Include relevant fields, e.g. on gift aid or existing membership numbers.
- Flexible: Update with new products, services or prices as required.
Reduce Admin & Errors
Customers can quickly and simply complete the Direct Debit Instruction online.
- Less manual administration
- No re-keying of data – database automatically updates
- Real-time lookup and check on addresses
- Immediate bank validation at the point of capture
- Payers receive an email confirmation in line with scheme rules
Secure & Reliable
Data from the online signup screens is transferred securely through an Application Program Interface (API). The database behind is securely hosted and automatically updated and there is built in business continuity with hot swap cloud servers and no hardware for you to maintain.
You can view the information via our customer portal and with simple reporting tools you retain control and visibilty at all times.
Online Direct Debit: Keeping it Simple
We offer a quality service, not software. This means we support the whole process – every step, from online Direct Debit sign-up to successful collection and we will hold regular reviews with you. We offer full Direct Debit Managed Services or Submission only – as you prefer.
Seamless Integration
A secure, reliable & tailored approach using your brand colours & logos
Quality Service
A named and knowledgable team with Bacs accredited trainers
Positive Experience
A quick & simple solution that maximises customer satisfaction and experience
What our Customers think of us..
ClearDebit is definitely an organisation that has saved us a lot of money and has provided us with support in moments of need. Direct Debits are our main source of income and for most charities automated processes are not always so reliable, so it’s good that we have ClearDebit as a back-up support.
We have been working with ClearDebit for a few years now and they are very efficient and responsive. They have been a great support to our organisation!
Kersti Kukemelk
Family for Everychild
We selected ClearDebit in late 2017. The Direct Debit process is managed efficiently and their team of knowledgeable specialists also keep us updated on new developments. They have taken time to understand the needs of HIOWAA and are proactive in giving us relevant advice on BACS scheme rules. We look forward to a long lasting partnership with them.
”Lucie Tarrant
Director of Finance, Hampshire and Isle of Wight Air Ambulance
The British Horse Society is the UK’s largest equestrian charity. ClearDebit help us deal with all our Direct Debits for our 100,000+ members, smoothly and efficiently. We feel we are in a really safe pair of hands giving peace of mind. They give great advice and training and whenever we have wanted to action changes they have been able to guide us through the processes smoothly. They have really gone the extra mile for us, are always available for a call in a crisis or just for a chat when we want to think something over. I would highly recommend using ClearDebit to all my Membership counterparts.
”Emma Day
Director of Membership, The British Horse Society
ClearDebit have made our Direct Debit collections hassle free, would highly recommend
”Barbara Newton
AR Fuels
Secure & reliable Bacs Bureau services
Contact us today for a no-obligation Demonstration